Terms of Service

Last updated: 2026-06-08

These terms govern your use of AI ReplyMate. By creating an account, you agree to them.

1. Your account

You are responsible for activity under your account. Invite teammates rather than sharing credentials.

2. Acceptable use

• No spam, scraping, or abusing the rate limits.
• No illegal content or content that violates third-party rights.
• No bypassing tenant isolation, security headers, or billing limits.

3. Plans and billing

Plans are billed monthly or annually via Stripe. You can upgrade, downgrade, or cancel at any time. Unused token quota does not roll over. Annual plans are non-refundable past 14 days.

4. Service availability

We target 99.9% uptime. Scheduled maintenance is announced in advance. No SLA on free trials.

5. AI output disclaimer

AI responses are generated from your knowledge base and are not legal, medical, or financial advice. You are responsible for reviewing what the AI says on behalf of your business.

6. Termination

We may suspend accounts that violate these terms. You can cancel any time — your data is exportable for 30 days after cancellation.

7. Contact

Questions: legal@aireplymate.com.