Topic cluster

Implementation

Plan, launch, govern, and improve an AI assistant on a real website.

Website chatbot implementation checklist: from source content to launch

A production-minded checklist covering objectives, knowledge, conversation design, privacy, security, booking, handoff, accessibility, analytics, and launch governance.

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Implementation 9 min

AI receptionist for appointment booking: a practical service-business guide

How appointment-led businesses can automate routine website enquiries and calendar actions while keeping exceptions and professional judgement with people.

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